Refund Policy

Thank you for choosing Gingham Cleaning! We are committed to providing you with exceptional service and quality. If you are not completely satisfied with your cleaning experience, please review our refund policy below:

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1. **Satisfaction Guarantee**:

- At Gingham Cleaning, we strive for your complete satisfaction. If you are unsatisfied with any aspect of our service, please notify us within **24 hours** of your service completion, and we will address your concerns.

2. **Eligibility for Refunds**:

- Refund requests must be made within **24 hours** of the service provided. - You must provide specific details regarding your dissatisfaction, and we will assess the situation to determine the appropriate resolution.

3. **Non-Refundable Services**:

- Certain services may not be eligible for refunds, including: - Services purchased at a discounted rate or as part of a promotional package. - Customized or specialized cleaning services that were completed as requested.

4. **How to Request a Refund**:

- To request a refund or express dissatisfaction, please contact us through the (Contact ) link on the website. Include your name, service date, and a brief description of your concerns.

5. **Refund Processing**:

- Upon review of your request, if a refund is approved, it will be processed back to your original payment method. Please allow **5-7 business days** for the refund to reflect in your account.

6. **Exchanges or Additional Services**:

- If you are unsatisfied with a specific area of our service, we may offer a complimentary re-cleaning of the affected area instead of a refund. Please contact us to discuss your options.

7. **Changes to This Policy**:

- Gingham Cleaning reserves the right to modify this refund policy at any time. Any updates will be posted on our website. If you have any further questions or require assistance, please reach out to our customer service team. Thank you for trusting Gingham Cleaning—we appreciate your business!